The protection of your personal data is very important to us and therefore fully complies with the General Data Protection Regulation – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
Recipients of personal data
We do not sell your personal data to any third parties. However, to ensure the operation of the e-shop and the processing of your orders, we use the services of verified processors to whom we transfer the necessary data. These include, in particular:
- Carriers and transport companies (for the delivery of goods).
- IT service and hosting providers (for website operation).
- Providers of analytical and marketing tools (Google, Seznam.cz) – only if you have consented to cookies.
- External accounting office (for fulfilling legal tax obligations). We have contractual relationships with these entities that guarantee the security of your data.
Who will collect your personal data?
The company Elektropomůcky Pardubice s.r.o., ID: 64793168 (hereinafter referred to as Protronix).
The protection of personal data is important to us. At Elektropomůcky Pardubice we follow the following principles:
- We do not ask for personal information unless we really need it.
- We do not share your personal information with anyone else, except as it relates to the law, the development of our products or the protection of our rights.
- We do not store personal information on our servers unless it is an ongoing use of our services.
The privacy statement below includes these principles. This privacy statement applies to all of our services on elpom.cz.
If you have a question about accessing or correcting your personal data, please contact us.
At Elektropomůcky Pardubice we respect your privacy regarding any information we may store while operating our website.
Scope of personal data processing
We collect your personal data when:
- you contact us through the website,
- you sign up for training,
- add a comment to a post,
- order a service on our website,
- send us an enquiry about our services,
- enter into a contract with us,
- provide us with information yourself by email, phone or other means.
We process the following data:
- Name and surname or business name,
- telephone number,
- e-mail address,
- postal address,
- IP address,
- browser identification, operating system and other information for traffic analysis,
- cookies.
Purposes of processing and their legal basis
Performance of the contract
We use the data you provide to us to contact you back with a response to your requests for the purposes of contract performance, processing your orders, for website development, programming and training purposes.
All personal data is processed in a lawful and transparent manner and only proportionate, relevant and necessary data is requested in relation to the purpose of the processing.
Marketing, newsletters, analytics, and statistics
Marketing and Newsletter (based on Consent) We process your personal data for marketing purposes (e.g., remarketing, ad targeting) and sending commercial communications (newsletters) only with your voluntary consent. You give this consent either through the cookie bar settings or by actively subscribing to the newsletter. You can revoke your consent at any time.
Analytics and statistics (based on consent) We use third-party tools (e.g., Google Analytics) to analyze traffic and user behavior on the website. These tools only collect data if you have given us your consent in the cookie settings (statistical cookies). Without your consent, measurement is disabled or takes place in an anonymized mode that does not allow your identification.
Comments (legitimate interest)
When visitors post a comment on this site, the information displayed on the comment form is collected, as well as the visitor’s IP address and the user agent string defining the browser, which helps to detect spam.
The Gravatar service may be provided with an anonymous string made from your email address (also called a hash) that can be used to determine if you are using the service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible to the public in the context of your comment.
Visitors’ comments may be screened through an automated spam detection service that may be located abroad. Akismet’s anti-spam privacy policy can be found here: https://automattic.com/privacy/
Contact forms (legitimate interest)
On our website you will find contact forms used to enquire about our services or to send us a question or other information. These forms collect personal data only for the purpose of contacting you back with a response.
Push notifications (legitimate interest)
We use push notifications on our website to alert you to new content. Push notifications, or “notifications”, are short informational messages that appear on your computer desktop or mobile phone screen. OneSignal is used to send push notifications, you can find their privacy policy here https://onesignal.com/privacy_policy
You can manage your push notification sign-ups in your browser, where you can deactivate them.
Deactivating push notifications in different browsers
- Chrome: support.google.com
- Opera: help.opera.com
- Firefox: support.mozilla.org
- MSIE: windows.microsoft.com
- Safari: support.apple.com
Embedded content from other websites (legitimate interest)
Posts on this site may contain embedded content (such as videos, images, articles, etc.). Embedded content from other websites is treated in the same way as if the visitor had visited another website.
These websites may collect data about you, use cookies, embed additional tracking from third parties, and track your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.
How long we keep your data
If you post a comment, the comment and its metadata will be retained indefinitely. The data is retained for the purpose of automatically recognising and approving all subsequent comments, rather than holding them in the moderation queue.
For users who register on this site (if they have the option), we also store the personal data they provide in their user profile. All users can see, edit or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit this information.
We store personal data processed for order fulfillment and compliance with legal obligations (accounting and tax documents) for the period specified by law, typically 10 years from the end of the tax period (according to the VAT Act). We store other data only for the time necessary to fulfill the purpose or until you revoke your consent.
What are your rights?
If you have an account on this site or have posted comments here, you can request to receive an export file of the personal information we hold about you, including any information you have provided to us. You can also request that we remove any personal data we hold about you. This option does not include data that we are required to retain for administrative, legal or security reasons.
Contact details
If you have a question about accessing or correcting your personal data, please contact us.